Warranty is written into the contract, and claims follow a documented route.Service life depends far more on the application than on the compound alone, so the warranty period is agreed with the order: 5 to 10 years depending on the material, the medium and the operating conditions. That figure is stated on the contract, together with the conditions it assumes.If something goes wrongTrace it: ever...

Terms are set per order, not by a single fixed rule.Different buyers carry different cash cycles, so we quote payment terms together with the price rather than publishing one rule for everyone. For a first order the usual arrangement is payment before shipment; for repeat business there is more room to move.Typical arrangementsFirst order: full payment before shipment, or a deposit with the balanc...

Packing is part of the specification, not an afterthought.Rubber hose deforms under pressure and picks up marks in transit, so how it is coiled and stacked matters as much as the compound. Every order is coil-wound, wrapped and palletised, with neutral or customer-branded labels as required.Packing and shippingPacking: coil winding, protective film or bags, double-layer export cartons, and palleti...

Standard lead time: 3–5 days for samples, about 30 days for bulk ordersOur standard lead time is 3–5 days for samples and about 30 days for bulk orders after receiving the advance payment. Your order enters the production schedule within 5 working days of confirmation.Lead time overviewOrder typeLead timeSamples3–5 daysBulk ordersAbout 30 days after advance paymentLarge / customized ordersVaries b...

Yes, we accept neutral packaging and OEMWe support neutral packaging and OEM services. Custom packaging with your logo, labels, and designs is available according to your requirements.What we support Neutral packaging OEM / private label Custom logos and labels Custom packaging designsCustomized packaging requires a customization fee. Contact our sales team for details about options and fees.Ask A...

Yes, samples are available before bulk ordersYou can request samples before placing a bulk order. Sample lead time is usually 3–5 days after confirming the details, and we can start from 1 piece so you can validate fit, function and appearance first.Sample & MOQ policyGet the MOQ - our sales team shares the MOQ for your product at any time.Place your order - confirm details and place the order.Rec...

Yes, we offer expedited shipping for urgent ordersIf you have tight deadlines, let us know in advance and we will prioritize your order and arrange faster delivery through express shipping services.How to speed up your orderNotify us in advance - tell us your required delivery date when ordering.We prioritize - your order moves ahead in the production schedule.Express delivery - we arrange faster ...

Yes, you can track your order production statusAfter payment, RESRUB provides regular updates on your order's production status in the system.What you will be notified about Material procurement Manufacturing progress Quality inspection Estimated completion dateTrack Your Order .faq-answer-19oaqn { font-family: inherit; color: #333333; line-height: 1.6; box-sizing: border-box; } .faq-answer-19oaq...

MOQ depends on product type and customizationThe minimum order quantity varies by rubber product type and customization requirements.MOQ overviewProduct typeMOQPrototype / trial ordersFrom 1 pieceVolume productionQuoted per profile, material and sizeContact our team for the specific MOQ and pricing of your product - we will provide a detailed quotation and lead time.Get Your MOQ Quote .faq-answer...